Delivery Information
At 360 Relief, we want your order to reach you as quickly and smoothly as possible. Here's
everything you need to know about our shipping.
Where We Deliver
We currently ship to addresses across the United Kingdom. Our products are also available
worldwide through our Amazon store — if you're outside the UK, please visit our Amazon listings to place your order.
Delivery Times
All UK orders are dispatched via Royal Mail Tracked 24, aiming for next-day delivery from the date of dispatch.
- Orders placed before 4 pm are dispatched the same working day.
- Orders placed after 4 pm, or on weekends/bank holidays, will be dispatched the next working day.
- Delivery times are estimates and not guaranteed, as they can occasionally be affected by factors outside our control (e.g. courier delays, adverse weather, high-demand periods).
Delivery Costs
We're pleased to offer free standard delivery on all UK orders, no minimum spend required.
Order Tracking
Once your order has been dispatched, you'll receive a confirmation email with your Royal Mail tracking number so you can follow your parcel's journey right to your door.
Delivery Exceptions
- Highlands, Islands & remote areas: delivery may take 1–2 additional working days.
- PO Boxes: we're happy to deliver to PO Box addresses via Royal Mail.
- Incorrect addresses: please double-check your delivery address at checkout, as we're unable to redirect parcels once dispatched.
-
Stock availability: in the rare event an item is out of stock, we'll contact you promptly with an updated delivery estimate or the option to cancel for a full refund.
Need Help?
If you have any questions about your delivery, please don't hesitate to contact our customer service team — we're happy to help.